Table of Content
The delivery agent won’t drill any holes through fixed walls or floors. The delivery agent will only connect to an approved operational gas shutoff valve that is within 4' of the range. The delivery agent will only turn the water off at the specific valve where washer water lines are attached. Be sure to measure your home so your appliance fits through each hall and doorway and fits in your space.
Installation fees include basic installation, but not things like new connections or cabinetry modifications. If we are unable to contact you to schedule your delivery after a reasonable number of attempts, your order may be subject to cancellation. If you have a scheduled delivery and are not available to, or do not, take delivery at the scheduled time, you may be subject to additional fees as determined by the retailer.
About Whirlpool Home Delivery Network
If your device cannot support an up-to-date operating system, you may not be able to utilize the Services. You are responsible for ensuring that your device can support an up-to-date operating system that is compatible with our Services. Verify that the venting lines up with and meets all the manufacturer specifications, meaning there should be no hazardous vent materials such as flexible ducting or venting that’s the wrong size. The delivery agent won’t supply any venting and will not connect to any ducting that’s not already in place.
For more information and a list of brands, click here or Contact Us. If removing the existing microwave/hood combination may cause damage to wall treatments, cabinets or other fixtures, the delivery agent will not remove it. This includes microwave/hood combinations that are caulked to tile or backsplashes. The delivery agent will have power cord, drain hose and water supply line measuring 6' in length. Depending on your location and local requirements, we may not be able to offer installation for hardwired products. Your cart at checkout will indicate if installation is only available for plug connections.
design overview
The site is used to track appliance delivery, instillation, onsite repair and factory replacement. The existing Home Delivery Network site lacked transparency to customers and hid meaningful information. The design challenge was to surface information that is meaningful and make needed information easy to digest in a glance. The interface needed to be easier to use and reduce pain-points that caused frustration for customers that may already be frustrated. The design needed to empower customers so they could not only know what was happening, but could correct some issues themselves.
“There’s a ripple effect and we need to know what the ramifications are down the road; down the supply chain,” said McMunn. This takes the efforts of multiple teams at Whirlpool all working in chorus with each other. If you fail to pick up the package within the designated period stated by SF Express, Whirlpool HK reserves the right to handle the purchased product with its own absolute discretion without further notice. Some specific product accessories will be delivered via SF Express, the delivery fee to be prepaid at HK$40. To your account to save and access your shopping cart on your desktop, tablet, or mobile device. We offer installation for pedestals purchased with companion appliances.
Whirlpool Delivery Tracking Status Online
Delivery will be delayed if a typhoon signal No.8 is raised or a black rainstorm warning is in effect. If customers fail to take delivery within 6 months after the date of purchase, no further arrangements can be made. Whirlpool HK reserves the right to handle the purchased product with its own absolute discretion without further notice. The delivery agent won’t reconnect or reuse any existing water or drain lines.
Make sure stripped out top cabinet bolts from the existing unit are removable. The back wall plate won’t be removed if it may cause property damage. Make sure the cabinet opening is large enough for the refrigerator. The water line must be long enough to allow for the refrigerator to be pulled out for cleaning and servicing.
Smart Appliances & Smart Features
You may use the Services only in compliance with these Terms, and all applicable local, state, national, and international laws, statutes, rules, and regulations (“Laws”). You may not use the Services or your Smart Appliance in any manner that could harm any person, property, Whirlpool, its service providers or its brands. Subject to your compliance with these Terms, and unless we provide express written consent to use the Services for other purposes, we grant you permission to use the Services solely for your personal, family, and household use. Whirlpool retains all right, title, and interest in and to the Services, including all content and other material contained in or made available through the Services.
If you did not request installation, your appliance will be delivered to a spot you designate. If you selected installation, we'll make sure your appliance starts and runs properly. Check for proper plumbing and correct water lines for products like washers, dishwashers or refrigerators with a water dispenser. While we try to provide the Services error-free, we do not guarantee that the Services or their content are complete, current, or error-free .
You are responsible for any unauthorized access or password misuse. You may not use another person’s account without permission, act in a way that interferes with another user’s account, or solicit another user’s password. We are not liable for any loss or damage arising from your failure to comply with these obligations. We reserve the right at any time to terminate or suspend your account for any or no reason, including any violation of these Terms. Once the order is accepted and payment is confirmed, we will arrange delivery according to their desired delivery date. Unless necessary, there will not be separate follow-up calls on the order confirmation.
If you requested haul away but not uninstall, make sure all old products are unhooked, emptied and moved to an area where they can easily be removed. When your appliance is delivered, make sure you’re available to sign and inspect it to ensure you’re satisfied. If you’re not available, someone 18 years or older must be there to sign.
Reproduce or circumvent the navigational structure or presentation of the Services, without Whirlpool’s express prior written consent. Use any robot, spider, search/retrieval application or other manual or automatic device to systematically retrieve, index, “scrape,” “data mine” or otherwise gather data or content from the Services. Gain or attempt to gain unauthorized access to the Services, including by reverse engineering or installing firmware not approved by Whirlpool. You will also not submit User Content that includes personally identifiable information about yourself or any other person, unless the Services specifically request that you provide such information.
Atome "Buy Now, Pay Later" mobile app instalment plan is only applicable to purchase of Whirlpool appliances, Wpro product care series or Whirlpool accessories on our official website. Customers can apply this installment plan on a single transaction between HK$15 to HK$10,000, and the transaction must be settled by Atome mobile app. The option of interest-free instalment plan is only applicable to purchase of brand new Whirlpool appliances , WPro product care series or accessories on our official website. Customers can apply this instalment plan on a single transaction of HK$1,500 or above, and the transaction must be settled by a designated personal credit card issued by The Hongkong and Shanghai Banking Corporation Limited .
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